Metro Vehicle Hire Terms and Conditions

Hire Conditions

Driving Licence

We can hire to drivers with up to 6 points in one year for speeding or minor convictions offence codes. For major convictions i.e. DR, IN, DD, TT, BA etc need to be at least 4-5 years from date of conviction. If you are unsure please contact us before hire for clarification.

Driving Experience

Drivers must have held a full driving licence for 2 years or more. Both parts of the licence must be provided on collecting a vehicle.

Age Restictions

All drivers must be between 25 and 70 years of age except minibuses and people carriers where the minimum age is 28.

Occupation

We are unable to hire to persons in certain occupations. These include professional entertainers, professional sports persons, Publicans, Night club owners, owners of gaming establishments, members of foreign military and students.

Travel outside of the United Kingdom

We can supply all vehicles for use outside mainland Britain. Please contact us for quotations and required criteria.

Delivery and collection charges

Deliveries and collections are charged depending on the distance. All deliveries/collections are chargeable unless arranged prior to the hire start date.  
Please ask for prices when ordering on line or via phone.

About Us

Metro Rental are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@metrorental.co.uk.

Our Contact details:

Metro Rental
Staithes Road Gateshead NE11 9DR United Kingdom
Phone: 0191 460 3344 or Email: info@metrorental.co.uk
VAT Reg No 877888236
Registered in England and Wales: Registration No 05423167

Making A Purchase

Making a purchase could not be easier. Just choose your hire dates and your vehicle and click on Hire Now. Electron and Solo cards are not accepted. You will be asked for a few details that we need to be able to satisfy the order. You will need to supply a recent utility bill or bank statement when collecting your vehicle. A deposit of £100 is required for cars and £150 for all vans. Where a minibus or people carrier is hired, a CREDIT CARD not Debit card is required to pre-auth a deposit of £150. A cardholder must be present when any vehicle is collected.

Cancellations

Cancellations over 14 days will be subject to a refund less an administration charge of £35. Cancellations of 14 days or less will not be subject to any refund or credit.

28 Days notice must be given for the Cancellation of foreign hires.

Booked continental insurance is not refundable.

Deposits paid to hold vehicles is non refundable on cancellations.

Credit Card Security

All credit card details are taken using a secure server.

Privacy Policy

Metro Rental do not disclose buyers information to third parties.